Started with a question.
Built into a conviction.
Patona was founded in 2018 by Michael Salleo and Josh McGrath — two operators who'd spent years building and exiting enterprise technology companies, and kept seeing the same problem: managed services was stuck in the past.
Most providers were still running playbooks written a decade earlier. Meanwhile, AI and data had already transformed how the best software companies operated. We asked ourselves: what would a managed services provider look like if it was built from scratch with an AI-first, data-led mindset?
We had something most competitors didn't — we'd already built and scaled an analytics platform globally. We knew what was possible. So we built Patona to prove it.
We'd seen what happens when you bring data and automation to enterprise operations. The efficiency gains are real. The quality improvements are real. We just had to build a services business that could deliver it.
— Michael Salleo & Josh McGrath, Co-founders